Rural Financial Counselling Service program review

The public consultation period has closed.

We are reviewing the operation and structure of the Rural Financial Counselling Service (RFCS) program.

Scope of the review

We are seeking to identify any improvements or enhancements to the RFCS program and service delivery, to ensure the best outcomes for clients.

The review includes targeted and public consultation. We will also consider findings from related reviews and existing performance data.

We will engage a range of stakeholders, including:

  • RFCS providers and counsellors
  • state and territory governments and rural support agencies
  • relevant Commonwealth agencies
  • relevant industry organisations
  • RFCS clients.

We will also conduct face-to-face meetings with key stakeholders in April and May 2019.

The public consultation period has closed.

We are reviewing the operation and structure of the Rural Financial Counselling Service (RFCS) program.

Scope of the review

We are seeking to identify any improvements or enhancements to the RFCS program and service delivery, to ensure the best outcomes for clients.

The review includes targeted and public consultation. We will also consider findings from related reviews and existing performance data.

We will engage a range of stakeholders, including:

  • RFCS providers and counsellors
  • state and territory governments and rural support agencies
  • relevant Commonwealth agencies
  • relevant industry organisations
  • RFCS clients.

We will also conduct face-to-face meetings with key stakeholders in April and May 2019.

  • CLOSED: This survey has concluded.

    RFCS review feedback and submissions

    Provide feedback or make a submission now. The deadline for submissions has been extended to 5pm Thursday 6 June 2019.

    You can use this survey to answer questions, upload a document or both.

    You will need to register or sign in to participate. Please read the department’s privacy notice before you register.

    Before you provide feedback or make a submission, read our:

    Provide feedback or make a submission now. The deadline for submissions has been extended to 5pm Thursday 6 June 2019.

    You can use this survey to answer questions, upload a document or both.

    You will need to register or sign in to participate. Please read the department’s privacy notice before you register.

    Before you provide feedback or make a submission, read our:

    Take Survey